Contact
Write to a person. Not a ticket.
A person reads every message and answers it. Most questions answer themselves on your order page, so open it first, and check Help.
Email[email protected]
Send us
- Your Order ID, like SM-4K7Q-2XHB
- What happened, in a line or two
- The transaction link, if you sent coins
- The address for any refund, only if we ask
Never send
- Your order key
- Your seed phrase or private key
- Photos of ID: we never need them